Policy
Privacy Policy
Last updated: May 2026 · ONMAT by Tone Ubud
What we collect
- Account info: email, name, phone number you provide
- Booking history: classes you reserved, attended, or cancelled
- Payment metadata: transaction IDs (not card details — those are with Midtrans)
- Marketing source: UTM parameters when you arrive via a tracked link
What we don't collect
Card numbers, biometric data, or your physical location outside the studio. Payments are processed by Midtrans — we never see your full card details.
How we use it
- To run your bookings, payments, and class attendance
- To send WhatsApp/email confirmations and reminders
- To analyze attendance patterns and improve scheduling
- To send occasional studio updates (you can opt out)
Who we share with
Only the service providers we need to run the studio: Midtrans (payments), Supabase (our database), Fonnte (WhatsApp), Vercel (hosting). None of these sell your data. We don't sell, rent, or trade your personal information to third parties.
Your rights
- Access your data via your account page
- Request correction of inaccurate info
- Request deletion (your bookings history will be anonymized)
- Opt out of marketing emails any time
Retention
Active accounts: retained while you use the service. Inactive accounts (no booking in 24 months): we'll send a reminder and may anonymize the account thereafter, except where required for tax/accounting record-keeping (typically 7 years).
Cookies
We use session cookies to keep you signed in. No third-party tracking cookies beyond what Vercel and Supabase set for their own analytics on their respective dashboards.
Contact
For data-related requests, reach us at hello@onmat.id.